Dragonplay Slots

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FAQ

Do you support languages other than English?

We're sorry but we provide support only in the English language at the moment.

Where can I view my profile and its status?

You can view your coin balance by looking at the top of the screen when you login to the game. You will be able to see your profile information including your rank and coin balance.

Ranking – How does it work?

You can see the ranking table here

How can I change my screen name?

Your screen name can be changed at any time through the 'Settings' button in the lower right corner of the main menu.
Choose the option 'Change Screen Name'

How can I change my profile picture?

You can change your profile picture at any time through the 'Settings' button in the main menu.
Select the 'Change profile image' option and choose the avatar you would like to use. Then, simply tap on the 'Set image' button at the bottom of the screen, and your image will be replaced. Another option is to use your Facebook profile picture by tapping on the 'Facebook Connect' button and entering your Facebook account details. Tap on 'Set image' to complete the process.

Can I upload my own picture?

Not at present. However, you can use your own profile image by connecting your Facebook account to your game account, via ‘Facebook connect’.

How can I add buddies and play with them?

Connecting your Facebook account to your game account will automatically add your Facebook friends.
Select the 'Leader Board' option in the main menu screen in order to see where you are placed among them.
You can also search for other online friends by using the 'search friends' option, which is located on the first screen after pressing the 'Friends' button.
Simply enter the screen name of the friend you are looking for and add him by pressing the 'Add Friend' button.

How can I get more in-game coins?

Purchasing of Coins is done via Google Checkout, which is well known for its high standards of security, and is one of the most well known financial web sites in the world. To learn more, take a look at Google's Security Center.

Where can I find my game coins balance?

You can view your Gold balance by looking at the top of the screen when you log in to the game, where you will see your profile information. In that profile window you can see your name, rank and number of Game Credits.

How can I get the game on my phone?

Well, that’s easy. If you have an Android based cell phone, simply go to ‘Android Market’ --> ‘Games’ --> ‘Cards & Casino’ --> 'Dragonplay Slots' - by Dragonplay --> press the ‘Install’ button and follow the instructions.

I can’t find the game on Google Play

Go to Google Play. In the home screen, press the ‘Search’ option, Type the game name in the text box and press the ‘Search’ button. The game should appear as the first result.

How can I disable all sounds in the game?

If you wish to play quietly, all you need to do is go to the ‘Settings’ screen, press the setting icon in the lower right corner of the menu or through the game’s Settings button on the top right bar of the game screen, and choose the ’Turn Sounds On/Off’ option.

Game keeps trying to reconnect/not responding or freezing. What can I do?

Since this is an online game, an Internet connection is required. Start by checking your phone's network connection. Perhaps you have been disconnected and need to search for a new network. If you can’t connect through your phone provider's network, try searching for an available Wi-Fi connection. You may need to change your location in order to get better reception.
If none of the above works contact your service provider.

Is it possible to play the game from my PC?

Right now the game is only available on Android based phones. When the PC version will be released, we will announce it on our Facebook page: http://www.facebook.com/SlotCityCasino.

Are my details secure?

Absolutely! Dragonplay implements the most advanced technologies to keep your details safe, private and secure. We believe in everybody’s right to privacy and a spam-free mailbox. Therefore, we make sure that our data base is secure and that our players' emails are used for the sole purpose of logging in to the game and requesting support.

Is it possible to sell my game credits to other players?

Selling your game credits to other players is strictly forbidden. Players who engage in this kind of activity will be banned from the game.

Can I send gifts to my friends?

Yes, you can! Send gifts of up to 50 free coins to all your friends! Let them know you care every day!

Is it safe to buy coins?

Purchasing of coins is done via Google Billing, which is well known for its high standards of security, and is one of the most well known web sites in the world.

Is your game considered gambling?

Although categorized as casino games, none of our games are considered to be gambling. All Dragonplay games are played for virtual currency and do not involve gambling for real money.

Where can I learn the basic rules of the game?

New to the game? No problem! Simply visit our How to play page, and learn everything you need to know.

How can I uninstall the game?

From your phone, visit Google Play., Search for the application and you’ll see the ‘Uninstall’ button. Another way to uninstall is from your phone menu – go to the ‘Manage application’ section and uninstall from there.


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